Technical Supervisor – Pharmacy Services Temporary Full Time

Purpose of Position:

Sault Area Hospital is presently seeking a highly motivated individual who is able to lead a health care team in a constantly changing and complex environment in Pharmacy Services.

To supervise the daily operations of the Pharmacy department ensuring safe, high quality, efficient customer service is provided to the organization. To provide supervisory and support for staff, ensure compliance with all applicable policies and regulations, establish work plans and develop cooperative and productive work teams. The supervisor will act as point of contact for departmental staff and other hospital departments and as a practicing worker on the team.

Duties

Directly supervises the activities of assigned employees and ensures employees are following proper guidelines in the performance of their duties.
Provides support for assigned staff for matters of a procedural, legislative, quality or patient confidentiality nature, as applicable.
Proposes ideas for goals, strategies, and or policies which support improved work procedures or increased revenues.
Develops cooperative and productive team relationships within the department fostering a climate of teamwork, compassion, excellence and integrity.
Ensure ongoing quality assurance and competency assessment of processes and staff.
Maintains necessary statistics and records.
Maintains regular communication with other departments.
Functions as a role model, demonstrates good interpersonal skills and a commitment to self-growth and development.
Supports service improvement initiatives on shift; ie performance huddles.
Assists with leader rounding and ensures basics of care are successful.
Assists in ensuring compliance with Ontario College of Pharmacist standards, including sterile compounding supervision.
Prioritizes workload in own area.
Accountable for shift to shift inter-professional collaboration.
Assists in supporting processes improvement initiatives and looks for opportunities to improve processes.
Identifies successes/ achievements (incl. staff) for internal and/or external communications.
Refers all public or media inquiries to Communication/Public Affairs.
Ensure patient safety strategies are followed.
Participation in and leading organizational medication system transformation projects
Ensure all work meets established quality standards (e.g. data entry).
Support positive SAH image publicly and internally (as per Standards of Performance).
Promote a healthy work environment in accordance with Occupational Health and Safety and Human Resource Standards.
Assist in development of communications strategies/plans/messaging as needed.
Assume other duties as may be assigned.

Qualifications

Post secondary diploma/certificate in related field
Registration with Ontario College of Pharmacists
1 year experience in a healthcare related field

Skills & Ability

Ability to work effectively and efficiently as a team member in a fast paced environment in stressful situations.
Customer service, interpersonal and telephone skills.
Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
Ability to organize time effectively to perform the duties of the position.
Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner.
Behaviour consistent with Hospital Mission, Values and Standards of Performance.
Ability to read, write and communicate to perform the duties of the position.
Experience in a leadership role.
Experience in a unionized environment.
Ability to compile schedules and prepare work assignments in accordance with organizational policies and applicable Collective Agreements.
Able to interpret and apply hospital policies and Collective Agreement language.
Analytical and problem solving skills.
Ability to identify and implement remedies in the workplace.

Note Because of the changing nature of the work and work to be done, other responsibilities and duties may be assigned and qualifications may be adjusted from time to time. Only those selected for testing/interview will be contacted.

Note All new employees shall be fully vaccinated against COVID 19-prior to their start date. For clarity, fully vaccinated means that 14 days have elapsed after completion of your vaccine series (i.e. full two doses). The Hospital’s Occupational Health team will require evidence of full vaccination prior to an employee’s start date. If not fully vaccinated, the Hospital’s Occupational Health team can assist successful applicants with setting up the necessary appointments to become fully vaccinated, but any start date may be delayed to the date on which a successful applicant becomes fully vaccinated. The hospital’s requirement that successful applicants be fully vaccinated is subject to any accommodation obligations it may have under the Human Rights Code. Employees shall also be required to obtain boosters or other vaccinations related to COVID-19, as deemed necessary by the Hospital, and any failure to do so will be considered wilful misconduct and/or disobedience and will result in the termination of the Employee’s employment without notice or pay in lieu thereof.

Sault Area Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.