Central Ambulance Communication Centre (CACC)

Sault Ste. Marie

Sault Ste. Marie’s Central Ambulance Communication Centre is one of 22 Provincially mandated Ambulance Communication Centres across Ontario.

Sault Ste. Marie C.A.C.C Ambulance 9-1-1 crest.

Our centre is responsible for servicing the Algoma District, which totals  76,000 km².

Our Responsibilities

We process 9-1-1 requests for emergency ambulance services.

We use a mandated call-screening tool provided by the Ministry of Health that allows us to quickly and accurately assess the condition of the patient in need, as well as their location and situational awareness.

When necessary, we also provide potentially lifesaving instructions to the caller prior to the arrival of an ambulance.

We also coordinate and direct non-emergency requests for ambulance services to help transport medically fragile patients to and from medical locations within our service area.

This can include transporting a medically fragile patient to and/or from:

  • Hospitals
  • Retirement Facilities
  • Long-term Care Facilities
  • Patient Homes
  • Medical Appointments, etc.