Office Assistant – Stroke Program – Part Time

DUTIES:

  1. Scheduling patients for appointments using Community Wide Scheduler
  2. Register patients for their appointments
  3. Collect information on secondary stroke prevention clinic risk assessment form
  4. Make reminder calls for clinics for appointments
  5. Answering and directing calls and answering all non-medical related questions
  6. Request and obtain charts
  7. Fill out forms for physicians – travel grants, Ministry of Transportation, etc
  8. Collect and enter Statistics, in an excel database
  9. Order Entry
  10. Ordering education for resource material for stroke clinic
  11. Set up of rooms and dismantling for the next clinic
  12. Photocopy and collate documents for distribution, mailing and filling
  13. Calling community hospitals or labs for additional reports
  14. Faxing and distributing of reports
  15. Other duties as assigned

QUALIFICATIONS:

  1. Diploma in Office Administration, Health Office Administration Certificate or equivalent education and/or experience, in a health care environment.

 ABILITY:

  1. Ability to work in a team environment or independently.
  2. Knowledge of hospital software applications such as Meditech, ADT, ADM and PHA, and Xerox.
  3. Excellent communication, analytical, investigation and organization skills.
  4. Demonstrated ability to maintain successful working relationships; ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner, both in person and on the telephone; tact, courtesy and alertness in public contacts.
  5. Demonstrated behaviour consistent with the hospital’s mission statement and core values.
  6. Knowledge of PHIPA; Personal Health Information Protection Act.
  7. Behaviour consistent with Hospital Mission, Values and Standards of Performance

Note:  Because of the changing nature of the work and work to be done, other responsibilities and duties may by assigned and qualifications may be adjusted from time to time. Only those selected for the test/ interview will be contacted.

This position is covered by a collective agreement. Applications from outside the bargaining unit are welcome, but can only be considered if the position is not filled from within the bargaining unit.