Purpose of Position:
Completes the new patient booking process for all patients referred to the Algoma District Cancer Program (ADCP), following the SAH ADCP booking guidelines and ensuring accuracy and timely completion of the referral process.
Duties and Responsibilities:
- Perform clerical duties including but not limited to maintaining an inventory of all required forms and general office supplies.
- Receive and process all new ADCP patient referrals.
- Pre-register and schedule patient appointments.
- Complete physician orders.
- Provide patients with accurate appointment information and follow up when required.
- Receive and send all pertinent patient information to external facilities when necessary. Maintain confidentiality of information.
- Maintain and report monthly new patient statistical data.
- Assist with preparation of patient cases for biweekly MCC physician rounds.
- Participate in orientation of staff.
- Other duties as assigned.
Qualifications:
- Diploma in Health Office Administration required
Knowledge, Skills & Ability:
- Knowledge of medical terminology
- Ability to work effectively and efficiently as a team member in a fast paced environment in stressful situations. Customer service, interpersonal and telephone skills.
- Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
- Ability to organize time effectively to perform the duties of the position.
- Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner. Behaviour consistent with Hospital Mission, Values and Standards of Performance.
- Ability to read, write and communicate to perform the duties of the position.
- Ability to register and schedule patients according to the policies of SAH and ADCP.
- Computer literacy in a Microsoft environment including experience in the development of spreadsheets, Word, Power Point, Outlook, and Visio.
- Proficiency and accuracy in clerical tasks including data entry, keyboarding, filing systems, documentation etc.
- Knowledge of hospital software applications such as Meditech, Xerox, Mosaiq and Community Wide Scheduling, ADM, ADT and Order Entry.
- Maintain a working knowledge of standard outpatient clinic practices, procedures and policies.
Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may be assigned and qualifications may be adjusted from time to time.
All new employees shall be fully vaccinated against COVID 19-prior to their start date.
For clarity, fully vaccinated means that 14 days have elapsed after completion of your vaccine series (i.e. full two doses). The Hospital’s Occupational Health team will require evidence of full vaccination prior to an employee’s start date. If not fully vaccinated, the Hospital’s Occupational Health team can assist successful applicants with setting up the necessary appointments to become fully vaccinated, but any start date may be delayed to the date on which a successful applicant becomes fully vaccinated. The hospital’s requirement that successful applicants be fully vaccinated is subject to any accommodation obligations it may have under the Human Rights Code. Employees shall also be required to obtain boosters or other vaccinations related to COVID-19, as deemed necessary by the Hospital, and any failure to do so will be considered willful misconduct and/or disobedience and will result in the termination of the Employee’s employment without notice or pay in lieu thereof.
Sault Area Hospital is a respectful, caring, and inclusive workplace.
We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.
This position is covered by a collective agreement. Applications from outside the bargaining unit are welcome, but can only be considered if the position is not filled from within the bargaining unit.