Office Assistant- Health Records- Part Time
Duties:
- Receive and direct members of the public in person and over the phone to assist with requests for information
- Daily management of the patient record including:
- Filing
- Photocopying
- Scanning and quality assurance
- Chart location
- Chart pull
- Chart assembly
- Chart distribution
- Release of Information
- Key in, edit and proof-read correspondence requests and reports, using word processing software and computers. Health Information System (HIS).
- Receive and forward telephone or counter inquiries to the appropriate person and provide general information to clients and the public.
- Collect payments
- collate documents for distribution, mailing and filing.
- Maintain and update manual or computerized filing, inventory, mailing and database systems.
- Open, sort and route incoming mail, manually or electronically.
- Send and receive messages using facsimile machines or electronic mail.
- Assess and assist with staffing/scheduling on a daily basis and communicate staffing concerns as required to the Manager.
- Other duties as assigned.
Qualifications:
- Diploma in Office Administration and/or related experience, in a health-care-related environment.
- Medical Terminology
- Demonstrated basic knowledge and understanding of medico-legal aspects of chart completion as required by the Public Hospital’s Act
- Demonstrated proficient knowledge of SAH policies, i.e. patient confidentiality and privacy legislation
- Demonstrated proven excellence in customer service
- Demonstrated attention to detail
- Demonstrated problem solving and decision making skills
Experience:
- Computer literacy in a Microsoft environment including experience in the development of spreadsheets, Word, Power Point, Outlook, and Viso
- Knowledge of hospital software applications such as Meditech Expanse EMR and Echart.
Ability:
- Ability to work effectively and efficiently as a team member in a fast paced environment in stressful situations.
- Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
- Ability to organize time effectively to perform the duties of the position.
- Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner.
- Ability to read, write and communicate to perform the duties of the position.
- Proficiency and accuracy in clerical tasks including data entry, keyboarding, filing systems, documentation etc.
- Proficiency in using telephone systems, laptop computers, video and phone conference equipment.
- Behaviour consistent with Hospital Mission, Values and Standards of Performance.
Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may by assigned and qualifications may be adjusted from time to time. Only those selected for the test/ interview will be contacted.
Sault Area Hospital is a respectful, caring, and inclusive workplace.
We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.a description.
All new employees shall be fully vaccinated against COVID 19-prior to their start date.
For clarity, fully vaccinated means that 14 days have elapsed after completion of your vaccine series (i.e. full two doses). The Hospital’s Occupational Health team will require evidence of full vaccination prior to an employee’s start date. If not fully vaccinated, the Hospital’s Occupational Health team can assist successful applicants with setting up the necessary appointments to become fully vaccinated, but any start date may be delayed to the date on which a successful applicant becomes fully vaccinated. The hospital’s requirement that successful applicants be fully vaccinated is subject to any accommodation obligations it may have under the Human Rights Code. Employees shall also be required to obtain boosters or other vaccinations related to COVID-19, as deemed necessary by the Hospital, and any failure to do so will be considered willful misconduct and/or disobedience and will result in the termination of the Employee’s employment without notice or pay in lieu thereof.
This position is covered by a collective agreement. Applications from outside the bargaining unit are welcome, but can only be considered if the position is not filled from within the bargaining unit.
