Unit Assistant – Complex Continuing Care 2C – Part Time

PURPOSE:

Provides clerical support to a Program or work group, provides assistance to the administration and staff, first point of contact for patients and visitors. Daily routines include: data entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of supplies; some special assignments may occur.

DUTIES:

Key in, edit and proof-read correspondence, reports, statements, invoices, forms and other documents, using word processing software and computers.
Receive and forward telephone or counter inquiries to the appropriate person and provide general information to clients and the public.
Photocopy and collate documents for distribution, mailing and filing.
Maintain and update manual or computerized filing, inventory, mailing and database systems.
Open, sort and route incoming mail, manually or electronically.
Send and receive messages using facsimile machines or electronic mail.
Perform routine bookkeeping tasks such as preparing invoices and bank deposits.
Sort, process and verify applications, receipts, expenditures, forms and other documents.
Receive and direct employees, patients and visitors.
Transcription of orders as required.
Assess and assist with staffing/scheduling on a daily basis and communicate staffing concerns as required to the Manager.
Register patients according to policy as required.
Other duties as assigned.

QUALIFICATIONS/EXPERIENCE:

Diploma in Office Administration, Health Office Administration Certificate and/or experience in an in-patient unit.
Proficiency in medical terminology
Computer literacy in a Microsoft environment including proficiency and experience in the development of spreadsheets, Word, Power Point and Outlook
Recent experience in a health care environment.

KNOWLEDGE, SKILLS & ABILITY:

Proficiency in medical terminology
Computer literacy in a Microsoft environment including proficiency and experience in the development of spreadsheets, Word, Power Point and Outlook
Demonstrated knowledge and proficiency with use of Meditech applications, Community Wide Scheduling (CWS), Microsoft Outlook Calendars and email, Materials Management, OE, IMPAX, EMR and ORM modules
Demonstrated knowledge and transcription of physician orders
Demonstrated ability to obtain information regarding local and regional community resources and services
Excellent written and oral communication skills
Demonstrated ability to maintain successful working relationships; ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner, both in person and on the telephone; tact, courtesy alertness in public areas.
Demonstrated behavior consistent with the hospital’s Standards of Performance and iCcare values.

Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may be assigned and qualifications may be adjusted from time to time.

Sault Area Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.

All new employees shall be fully vaccinated against COVID 19-prior to their start date. For clarity, fully vaccinated means that 14 days have elapsed after completion of your vaccine series (i.e. full two doses). The Hospital’s Occupational Health team will require evidence of full vaccination prior to an employee’s start date. If not fully vaccinated, the Hospital’s Occupational Health team can assist successful applicants with setting up the necessary appointments to become fully vaccinated, but any start date may be delayed to the date on which a successful applicant becomes fully vaccinated. The hospital’s requirement that successful applicants be fully vaccinated is subject to any accommodation obligations it may have under the Human Rights Code. Employees shall also be required to obtain boosters or other vaccinations related to COVID-19, as deemed necessary by the Hospital, and any failure to do so will be considered willful misconduct and/or disobedience and will result in the termination of the Employee’s employment without notice or pay in lieu thereof.

This position is covered by a collective agreement. Applications from outside the bargaining unit are welcome, but can only be considered if the position is not filled from within the bargaining unit.