Hospital Supervisor – Patient Flow – Temporary Part Time (2)

Purpose of Position:

Sault Area Hospital is currently recruiting a Patient Flow Supervisor to join our leadership team. Reporting to the Manager, Patient Flow & Registration, you will be responsible for facilitating the timely and appropriate transfer of patients who require admission to the hospital. Working in collaboration with the supervisors, nursing staff, interdisciplinary team and physicians, the Patient Flow Supervisor will assure adherence to established bed flow policies and procedures.

Duties:

Collaborate daily (or more frequently as required) with the patient care unit leads/supervisors to remain aware of issues impacting bed capacity, including leading and arranging the daily bed meeting.
Work with unit staff and patient registration to assign optimum bed placement for admitted patients.
Working with Managers and Supervisors to facilitate inter-service transfers based on patient need.

Assist in the planning, implementation and evaluation of repatriation processes and practices.
Ensure the appropriate and timely repatriation of patients from our external partners.
In collaboration with the Manager, identify trends that impact timely discharges and find solutions for improving patient flow through the continuum of care.
Identify issues regarding turnaround times, as they apply to the timely moving of patients, and escalate issues that require management follow-up.
Promote the use and implementation of efficient and effective practices and processes to ensure smooth patient flow.
Develop plans to support the patient admission process after hours.
Establish effective partnership with MD’s in facilitating the best placement of patients.
Collaboratively challenge the unit based interdisciplinary team to identify gaps and delays in patient flow and develop solutions to address them.
Support initiatives related to efficiency, safety and patient satisfaction as they relate to patient flow.
Make necessary changes to promote better patient flow.

Attend unit bullet rounds.
Support process and service improvement initiatives by identifying opportunities and, leading efforts both with staff and other departments.
Conduct leader rounding of patients, staff and physicians, providing feedback as required.
Function as a role model demonstrating good interpersonal skills and a commitment to self-growth and development.
Support process improvement initiatives and look for opportunities to improve processes.
Assume any other duties as assigned.

Qualifications:

Degree or diploma in a regulated health profession with a current registration in good standing with a Regulatory College.

Experience:

Minimum of three to five years’ recent patient care experience in an acute care hospital setting.

Skills & Ability:

Demonstrated commitment to on-going learning and professional development.
Proven ability to lead a multidisciplinary team in a fast paced, sometimes stressful environment.
Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
Demonstrates effective interpersonal skills, with staff, physicians, co-workers including conflict resolution and relationship building skills.
Demonstrated orientation toward patient centered care and customer service.
Demonstrates behaviour consistent with Hospital Mission, Values and Standards of Performance.
Demonstrates interpersonal sensitivity including empathy, sensitivity, and understanding of human and organizational behavior, motivational techniques and counseling skills.
Demonstrates experience in a team environment including ability to provide direction, make priority decisions, and supervising staff.
Ability to work independently, think creatively, take initiative and manage own time to perform the duties of the position.
Displays strong initiative and can establish personal goals and take responsibility for meeting them within defined timeline.

Note: Because of the changing nature of the work and work to be done, other responsibilities and duties may be assigned and qualifications may be adjusted from time to time. Only applicants moving onto the testing/interview stages will be contacted.

To apply for this exciting opportunity, please send a cover letter and resume outlining how your knowledge, experience, and skills are a good fit with the requirements of this position.

All new employees shall be fully vaccinated against COVID 19-prior to their start date. For clarity, fully vaccinated means that 14 days have elapsed after completion of your vaccine series (i.e. full two doses). The Hospital’s Occupational Health team will require evidence of full vaccination prior to an employee’s start date. If not fully vaccinated, the Hospital’s Occupational Health team can assist successful applicants with setting up the necessary appointments to become fully vaccinated, but any start date may be delayed to the date on which a successful applicant becomes fully vaccinated. The hospital’s requirement that successful applicants be fully vaccinated is subject to any accommodation obligations it may have under the Human Rights Code. Employees shall also be required to obtain boosters or other vaccinations related to COVID-19, as deemed necessary by the Hospital, and any failure to do so will be considered wilful misconduct and/or disobedience and will result in the termination of the Employee’s employment without notice or pay in lieu thereof.

Sault Area Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confidentially.