Information Systems Analyst – Information Technology – Full Time

Purpose:

The Information Systems Analyst is responsible for assisting in coordinating the planning, development, implementation, upgrading, support and evaluation of the computer base systems including the Hospital Information System, its network, related interfaces and key users. Act as a Liaison between hospital staff and system vendors to help with the translation between business concerns and technical issues. May also be responsible for working with the hospital’s electronic patient chart, ensuring it is accurate, efficient and protected. The Sault Area Hospital is seeking a motivated information systems analyst who will work closely with a cross-functional and collaborative team to deliver high quality solutions focused on continuous service improvement.  This position reports to the Manager of Information Technology, Sault Area Hospital.

Duties:

  1. Participate in process reviews, workflow analysis and redesign.
  2. Develop Request for Proposal documents, collaborating with users to define functional specifications and leading project team through the evaluation/selection of computer applications.
  3. Provide expertise in the evaluation and/or programming of computer applications, leading assigned team to facilitate implementation of applications.
  4. Coordinate the transition to live environment of business/clinical applications.
  5. Serve as a resources person, providing consultation and timely support to user groups.
  6. Serve as primary point of contact for internal resources, vendors, and users identifying and resolving issues, preparing and communicating routine reports.
  7. Perform audits as scheduled or requested and providing custom reports, including data and analysis of findings in a timely efficient manner.
  8. Maintain knowledge of current technology in the healthcare environment.
  9. Support and following all standards, policies and procedures set out by the organization.
  10. Other duties as assigned.

Accountability – Programs:             

  • Position is accountable to meet service quality and quantity standards, managing the workload on shifts.
  • Planning, developing, testing and implementing the computer base systems including the Hospital Information System (HIS).
  • Coordinate Hospital Information Systems priorities and developing test plans.
  • Problem resolution using ITIL principles.
  • Ensure quality and integrity of data in all the hospitals information systems.
  • Provide education to staff regarding IS applications.
  • Assist staff in identifying cause and solution to computer issues.

Qualifications:

  • College diploma or university degree in related field
  • 3 years of experience using information systems in a healthcare setting
  • Experience in computer programming and database administration

Knowledge and Skills:

  • Ability to work effectively and efficiently as a team member in a fast paced environment in stressful situations.
  • Customer service, interpersonal and telephone skills.
  • Computer literacy in a Microsoft environment.
  • Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes.
  • Ability to organize time effectively to perform the duties of the position.
  • Ability to meet and interact with people in a pleasant, professional, responsible and reassuring manner.
  • Behaviour consistent with Hospital Mission, Values and Standards of Performance.
  • Ability to read, write and communicate to perform the duties of the position.
  • Knowledge and Skills specific to the position.
  • Knowledge of application development life cycle and database administration
  • Demonstrated programming ability with current technologies
  • Knowledge of systems analysis and design techniques, and database applications, management and reporting systems and applications.
  • Knowledge of project management methodologies, print on demand processes and process review and improvement and principles of change.
  • Ability to create and deliver effective presentations for a group.
  • Demonstrated organizational and time-management skills.
  • Able to interpret and apply hospital policies.
  • Analytical and problem solving skills.
  • Able to synthesize and communicate reported data.
  • Ability to identify and implement remedies in the workplace.

Note:  Because of the changing nature of the work and work to be done, other responsibilities and duties may by assigned and qualifications may be adjusted from time to time. Only those selected for the test/ interview will be contacted.