Accommodations Clerk – Patient Registration – Temporary Part Time

Duties:

1. Coordinates system patient flow and bed placement activities in compliance with bed management policies/procedures.
2. Liaises with hospital staff for admission and transfer of patients.
3. Performs bed flow functions and patient placement processes, including operating and managing the electronic bedboard and maintains integrity with real time data entry of all pertinent patient information.
4. Controls and monitor bed assignments with the placement of patients in the appropriate service and accommodation at the time of admission.
5. Closely monitors bed census and inpatient unit activity to ensure bed flow optimization and timely access to reduce bed turnaround times. Maintain an accurate bed census at all times and assign beds according to availability, medical need, insurance coverage and accommodation request.
6. Identifies available beds in accordance with established unit specific admission criteria.
7. Monitors ER wait times and coordinates timely placement of patients.
8. Completes and maintains on-line Critical statistical information to ensure external partners have communication and an accurate regional bed picture.
9. Register all patients presenting to Emergency in Meditech. Validate all patient information and update changes as necessary.
10. Identify patients flagged for infection control through the registration process. Place a red dot on the patient chart once printed.
11. Ensures completion of preferred accommodation information at time of registration and obtains signatures on the room request and insurance form
12. Issues hospital labels and prepares all documentation required by the applicable departments.
13. Coordinates and maintains effective office procedures and efficient work flows; including updating statistical data as required, filing , updating of all clinic paper work as required, data entry, billing functions, reporting, reception and customer service, document distribution and ordering and monitoring of supplies.
14. Assisting in the efficient and effective operation of the admitting department.
15. Other duties as assigned.

Qualifications:             

1. Diploma in Office Administration or equivalent education/experience preferably in a healthcare environment.

Experience:

1. 3 years’ work related experience in a health care environment.

Skills, and Abilities:

1. Computer literacy in a Microsoft environment including experience in the development of spreadsheets, Word, Power Point, Outlook, and Visio.
2. Keyboard proficiency (40-45 wpm) and accurate computer data entry skills.
3. Proficiency and accuracy in clerical tasks including data entry, keyboarding, filing systems, documentation etc.
4. Proficiency in using telephone systems, data projectors, laptop computers, video and phone conference equipment.
5. Ability to work effectively and efficiently in a high pressure fast paced environment.
6. Able to demonstrate problem solving, critical thinking and organizational skills.
7. Able to prioritize workload and function independently in a busy environment.
8. Ability to maintain successful working relationships with the interdisciplinary team to achieve positive patient outcomes, interact with people in a pleasant, professional, responsible and reassuring manner.
9. Able to demonstrate excellent customer service and service recovery skills.
10. Able to demonstrate behaviour consistent with Hospital Mission, ICCARE Values and Standards of Performance.

Note:  Because of the changing nature of the work and work to be done, other responsibilities and duties may by assigned and qualifications may be adjusted as necessary.  Only those selected for testing/interview will be contacted.